Elicitation Skills (Virtual Course)

Open enrolment and in-house options available

This one-day course introduces the principles of elicitation and demonstrates how to obtain information without asking a single question. You will learn how to manufacture and manage online and in person interactions to maximise the chance that others will disclose the information you desire while minimising the risk of detection. You will be introduced to four fundamental focus areas for successful elicitation and seven elicitation techniques. You will then be shown how to structure an interaction or conversation to get the information you need. Finally, you will be given the opportunity to practice these skills through a series of practical exercises.

The course will be delivered live over two, 3.5-hour sessions. There will be separate iterations of the course for students in Asia, the Americas and the EMEA region

View Dates and Register Request in-house course

Course Outline

Foundational Elicitation Skills

Elicitation Techniques 1-3

  • Welcome and check in
  • Planning physical and virtual engagement(s)
  • Four fundamental focus areas
  • Prep work for engagement session 1
  • Elicitation techniques 1-3
  • Organising your approach
  • Applying the elicitation techniques
  • Review, lessons learned and close

Foundational Elicitation Skills

Elicitation Techniques 4-7

  • Welcome and check in
  • Elicitation techniques 4-7
  • Prep work for engagement session 2
  • Organising your approach
  • Applying the elicitation techniques
  • Review, lessons learned and close
View Dates and Register Request in-house course

Course Details

WHO IS THIS COURSE FOR?

This course is for anyone engaged in open or targeted source research including journalists, investigators, consultants and people practitioners wishing to set or consolidate their skills before taking on more challenging courses.

HOW YOU BENEFIT

On completion of this course, you will have the ability to:

  • Identify and plan an approach to virtual or physical targets
  • Deploy one or more of the four fundamentals of elicitation
  • Practice legal and ethical elicitation in at least two different scenarios

HOW YOU RECEIVE

  • A full set of course slides and user guides
  • Tip and cheat sheets
  • An index of recommended readings to support further study
  • A certificate of completion

COURSE FEE

EUR 500

TECHNICAL REQUIREMENTS

Please observe the following technical requirements:

  • A Windows or Mac laptop
  • Google Chrome
  • Microsoft Office
  • Zoom
  • A second monitor is recommended but not essential